Hello,I just switch to Surface Pro Windows 8.1. Now I can't install CCA. It all seems to go well and even says install complete - except for a box popping up toward the end of the install process. The java box says: Error: PostInstallCustomActions...
We have installed a UC540 for a customer - Insurnace Agent. The customer is using an application called eAgent. The customer would like to integrate eAgent with UC540/SPA504G telephones. The objective is that when someone calls then the eAgent Appl...
I understand that 2N Helios Vario system can be used with the UC560 and the SPA525G2. I see on youtube and other places that the 2N Helios Vario does video with the Cisco 9971 Telephone. I understand from 2N that the SPA525G2 u...
Maybe due to carrier, some of our FX0 calls don't disconnect (the situation occurs most when call originates from outside and outside hangs up first; especially more likely when the outside caller was on hold or in conference and th...
Hello,I was using 10.1.10.1 to access UC540 - all was well. Suddenly, I am receiving a Java error when trying to upload Voicemail Greetings (Voicemail, Mailboxes, mailbox#, greetings. If I try to upload or record a greeting I get...
Maybe this will be helpful, if not please ask for more specific details/clarification. For the 2N Settings:The Static IP address of 2N is192.168.10.100 (in my case, in other words, on the main/data lan).SIP Settings User ID and Auth ID both set to ...
Hi m.dammert,I did get the 9971 to work with the 2N Helios for both voice & video on the UC540 and UC560. However, I am not sure of the differences between 9971 and 7975g. If you need more specifics on how this is programmed with 9971 then please let...
Hi Chris,The answer is yes and no. I purchased a small app (TWL=Tapi Web launcher) from Paolo (below) -- very inexpensive. The call connector pop-up had to be installed for the TWL app to run. I created a batch file (with the TWL app) to make it ve...
Thank you Jhon!! I was messing with this on and off for I don't know how long. I added the 127.0.0.1 as you recommened and suddenly CCP works! I am using IE11 on Windows 7.