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Hi,
We are running CUCM & UCM 10.5 with combinations of 7965 & 8851's with sidecars. Ever since ver. 9.x I have not been able to turn off the MWI prompt for shared lines. I can turn on/off the light but, the flashing envelope remains. I was hoping...
Hi all, How do I trace a Single Number Reach call in my voice gateways? I've tried all the debug commands and cannot see the calls. I know the calls are going out becuase I'm receiving them on my mobile but, I need to see what is being sent. Running...
Hi,I have Jabber for Voice on iPhones & iPad's v. 9.1.7 as well as Androids S3 & S5 v. 9.1.5. I can make & recieve calls to internal desk phones and outside PSTN numbers with no problem. However, if I call another person that is also using Jabber V...
I have a DX650 connected through AnyConnect and it registers to CM (9.11) just fine. When I take the phone off-hook, I hear dial-tone but, when I dial any extension I only hear silence and when I try to call the DX650 the call does not come in. I a...
Hi all,My cluster backups are increasing greatly in size for unknown reasons. I have seen other inquiry's on this issue in older versions of CM. It appears to be related to DST for some reason. According to all posts restarting DRF is the fix but,...
I was able to work with one of the users yesterday. He did not have any entries in his Outlook Contacts. I had him add himself with his mobile number. I showed him how to search in Webex desktop using phone number and that it is displayed in the Outl...
Hi Rob,
Thanks for the reply. Sorry, I should have explained further in my initial post. When I set it to None it still displays the prompt. If I set it to Light Only the light comes on and so does the prompt. It's like no matter what setting I u...
Hi Carlo,When the call comes in to the mobile it shows as Unavailable but, the call log on the phone shows Unknown. So, I guess in this case the words are inter-changeable. I know the numbers are leaving the GW's becuase I see them and this just st...