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Anil Kumar
‎08-18-2017
Beginner
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1 Helpful Vote
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Member since ‎01-03-2014
21
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Solutions

Thanks Gajjar,

Created by in Contact Center
10-12-2016
10-12-2016
Thanks Gajjar, My solution is for Manual outbound if I go for two Gateway what will be Manual outbou...

Mobile Agent logging in on

Created by in Contact Center
10-03-2016
10-03-2016
Mobile Agent logging in on Finesse and they will use Dial pad to make call manually from Finesse.

How to integrate Nunance Speech recognization Server with CVP application for Speech recognization

Created by in Developer General Discussions
05-25-2016
05-25-2016
Hi TeamRequesting you to help me understand how I can integrate Nuance Speech Recognition server wit...

Hi Chintan, Thanks for your

Created by in Contact Center
07-23-2015
07-23-2015
Hi Chintan, Thanks for your support on this.1) you as agent get a call and for consult you press con...

May I know compatible IOS

Created by in Contact Center
12-30-2014
12-30-2014
May I know compatible IOS which supports Cube and Vxml on 3900 Series router? Please support.

Can I have Cube and Vxml Gateway configured on same Router box ?

Created by in Contact Center
12-27-2014
12-27-2014
HiI have one router Model #3900 Series Can I have Cube and Vxml Gateway configured on same router ? ...

yes.  it has been already

Created by in Contact Center
12-03-2014
12-03-2014
yes. it has been already checked the binding is for Primary NIC on priority... and CVP Vxml server a...

Two CVP Application sending logs message to common log file

Created by in Contact Center
07-18-2014
07-18-2014
HiI have one application with cusomized java class on Action element this Java class is using log4j ...

Topic: Calling Log4j in CVP Audium java class

Created by in Contact Center
07-15-2014
07-15-2014
HiI am working on building a java class on CVP studio which should have separate log file using log4...

Re: Topic: Is it possible to call Custom Action Element Java Class on the Hot Event to pass the Hotevent Alerts to other system as an error tracking.

Created by in Contact Center
07-10-2014
07-10-2014
Thanks for your quick response I had done the mistake and made the correct now error is not coming.....

Re: Topic: Is it possible to call Custom Action Element Java Class on the Hot Event to pass the Hotevent Alerts to other system as an error tracking.

Created by in Contact Center
07-10-2014
07-10-2014
Appreciated your quick response. ... you are great.Oh! I udnerstood.now... you miss understood my qu...

Re: Topic: Is it possible to call Custom Action Element Java Class on the Hot Event to pass the Hotevent Alerts to other system as an error tracking.

Created by in Contact Center
07-10-2014
07-10-2014
Ok, Thanks for your response Janine. May I know which element I should call here I need to pass out ...

Topic: Is it possible to call Custom Action Element Java Class on the Hot Event to pass the Hotevent Alerts to other system as an error tracking.

Created by in Contact Center
07-09-2014
07-09-2014
While I am doing this login implemented in CVP and testing call flow it is throwing me an error as g...

There was an issue with VRU

Created by in Contact Center
03-19-2014
03-19-2014
There was an issue with VRU Type in the configration.... I chage it from Type 2 to Type 10 and it go...

yes 6666 is the DNIS created

Created by in Contact Center
03-19-2014
03-19-2014
yes 6666 is the DNIS created at NAM as well CICM and mapped it with Call Type and Script as well...
Public Statistics
Date Registered ‎01-03-2014 01:19 PM
Date Last Visited ‎08-18-2017 04:28 AM
Total Messages Posted 21
Total Helpful Votes Received 1
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