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Looking to get some insight if someone has enabled the Drag-and-Drop and Resize Gadget or Component or can provide some screenshots in operation. I have enabled it but see no difference or change compared to when it is not enabled.
https://www.cisco...
I was wondering if anyone could assist with a callback issue that I am having. Within the script, I am able to place a successful call to a destination (in the test; I am using my cell phone). Upon answering the call, I receive the following message...
I am trying to access the API from my CMS server by going through the HTTPS route and I believe I am missing one piece or more. This is a all in one server we are using just as a proof of concept.
I have created the user account from MMP by doing
u...
I need some guidance on setting up a script. I work in healthcare so there are multiple call trees for each different location. Each of these sites may or may not close at different times. Is there a way to setup a script where the user will call ...
Bill,
TAC reached out as a follow up (believe it was the manager) so I relayed some of the questions and hoping something comes back positive from it whether it is a potential bug or some screenshots of the feature enabled working.
Thanks for the link Bill, the bug report shows 12.6 and the instance I am working with is 12.5 ES04. May not be documented. When I opened up the TAC case for clarification, the engineer stated to come here as they would not assist.
The upgrade paths were always tricky, 11.6.2 has some PREUPGRADE requirement COP files but 11.6.1 does not have them and the upgrade guide lists 11.6.X to 12.5 SU3.
You can always open a TAC case to verify the COP files that you need and the correct ...
Good day to everyone and to those that may read this later. This has been resolved. Even though the step is marked as successful, the issue was relating to the "Place Call" step. The dialog group was marked as a different number from what the actu...
