Anand Krishnakumar

Thanks Ayodeji ! I was trying to figure how CI = 74628314 and SIPCDPC - 1863930 were for the same ca...

Hi Ayodeji, Many thanks for everything you do in this community ! I have a couple of questions in Se...

Apologies for the delayed response ! When you say Transfer to 81126, is it a DN associated with CUCM...

Hi, This is a reporting issue or Phone display issue ? How come DNIS is displayed on Phone ? As far ...

To add to what Chintan said, If you see the SIP traces - CVP / CUCM, CUSP will go away from picture ...

Hi Akilesh, From the error message, it appears that the Transaction log of your HDS DB is full. Coul...

Hi Tanvi, Are these agents Omni channel agents ? like same agents for Email, Chat and Voice. SkillGr...

Hi All,I am in the process of developing a custom Agent Real-Time report which should display the fo...

Hi Jameson,Many thanks for the help !I ended up using this expression \S*DEF and it worked as expect...

Hi Experts, We are facing an issue wherein the Termination Call Detail table records show different ...

Hi Experts,I am in the process of developing a custom CUIC report where in the report should display...