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Has anyone used this migration tool? uccx-to-webexcc-v3.4.jar.sgn.Here is a description of the tool:Discovery Tool is used to collect current configuration data from the UCCX servers in a "Read-only" manner and convert it into WebexCC discovery docu...
Thanks Bill. I'm able to download the tool and run it. Just don't have the password. I'm not familiar with the partner helpdesk. I'm a customer, not a partner.
We are on CM 11.5. All of our CCX agents are using Jabber remotely. We use QM for recording. We are finding out that Jabber to Jabber calls are negotiating 722.1. When the leg of the call goes to QM for recording, it doesn't get recorded because ...