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Hello Onkar,
Please reference the document below for the pre-requisites, VPN-less Finesse configurations and Reverse-Proxy Selection and Configurations:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5_...
How to perform a General Health Check on UCCX server:1. Check “show status” to make sure there weren’t any ungraceful/unknown restarts recently and that CPU isn’t high and memory isn’t full. If disk space reaches 100% on any partition, file system co...
Hi ,
Call flow:PRI -> Gateway -> TP cucm -> Trigger (Trigger 1) UCCX, caller dial 0 -> goes to reception -> reception forward calls to another trigger (Trigger 2)
Queries:- Is the blank call occurring when the call reaches the first Trigger (Trig...
Hi,You can perform the following:Perform the following from the Cisco Unified CCX Serviceability page > Tools > Datastore Control Center > Replication Servers.1. Disable CDS/HDS2. Enable CDS/HD3. Reset replicationPerforming the above will not cause a...
