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Is there any way to take advantage of SSO when working with UCCE Supervisor APIs?I created a web application that enables supervisors to add/remove attributes from agents by team, and I'd like to avoid creating a service account for this use case.We ...
I am working on setting up a web application on its own server that uses ICM APIs to gather and update agent objects. I am currently getting 401 Unauthorized responses from the AW/HDS server because ICM is trying to authenticate during the initial OP...
I am looking to implement whisper coaching in our environment. I am completely new to TAPI development, and I'm looking for some documentation that can point me in the right direction to start developing and implementing an interface. Alternatively, ...
Making a gadget that makes a REST API call to an endpoint using the POST method. The initial call succeeds, however, it then seems to call some other function to refresh the gadget pane. This secondary call (makeXhrRequest()) tries to place params th...
Here is the request in js:var request = new XMLHttpRequest();request.open('GET', 'https://ucce-awhds-server.com/unifiedconfig/config/agentteam?summary=true', false); request.setRequestHeader('Content-Type', '*/*');request.setRequestHeader('Authorizat...
This is the communication flow:
{
"_initiator": {
"type": "script",
"stack": {
"callFrames": [
{
"functionName": "populateTeams",
"scriptId": "11",
...
The current issue is that the UCCE REST APIs all expect authentication information. Because the calling web application resides on a different host, the browser sends an OPTIONS preflight request to check with UCCE whether or not to allow the communi...
Denise,I got this sorted out. I am no kind of html dev, so forgive my dodgy explanation here: I added type=button to my submit button, and that fixed the issue. Seems like without the button "type" information, Finesse wasn't sure what to do, and tri...
