Is there any way to take advantage of SSO when working with UCCE Supervisor APIs?I created a web application that enables supervisors to add/remove attributes from agents by team, and I'd like to avoid creating a service account for this use case.We ...

I am working on setting up a web application on its own server that uses ICM APIs to gather and update agent objects. I am currently getting 401 Unauthorized responses from the AW/HDS server because ICM is trying to authenticate during the initial OP...

I am looking to implement whisper coaching in our environment. I am completely new to TAPI development, and I'm looking for some documentation that can point me in the right direction to start developing and implementing an interface. Alternatively, ...

What does "a long time" mean? Minutes? Hours? Additionally, what is the minimum number of agent configurations required to hit this bug?