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Hi All,I am struggling to get the format correct for my POST using the CVP REST Client (CVP 11). I am just using the API to send an SMS message and had it working in Postman immediately but cannot seem to get the correct format in CVP. I am getting...
Hi All,I am attempting to modify an existing Java class in an existing call studio project. The changes have been quite simple but I am struggling to re-compile so I can create a new java class.The steps I have taken areDecompiled existing classMad...
Hi All,I am facing a very unusual issue. I have a series of applications that have been fully tested in a UAT environment. I deployed the applications to our production environment and found that App1 worked but I got a timeout when the call transf...
Hi thereFrom a cvp CallStudio script 10 we use the "database" element to retrieve some records retireived from the caller to a database.We woudl then like to write these records into a .txt file with the possibility to create the txt file if missing,...
This may be a bit of a newbie issue with Call studio but I am having trouble returning data from a call studio application back to ICM. I am running a simple application that records an audio file. I want to bring the auto-generated filename back t...
Hi everyoneI am pleased to say this is finally working. The issue was that the API would only accept form data in key-value pairs and the trick was to get the raw data (string) to create this form data. The way to do is to use" ="In the example ab...
Hi AllI am still working on this. I know now however that I need to use key-value pairs using x-www-form-urlencoded. This is the only format that will need accepted. I have set the content type correctly in the header but am wondering if key-value pa...
Hi MohamedYou will need to write the response body to the logs. On the general tab of your REST_Client element go to the add to log section. Add in any name such as log,.response , then {Data.Element.Rest_Client.response_body} in the value and creat...
Hi All,I actually discover the issue. I had a fetchtimeout set in Root Doc Settings to 30 instead of 30s. I am not sure why this did not impact our lab environment though or why I could route back from App 3 to App 2 but it does fix the issue and I...