10-08-2020 09:55 AM
I am looking to implement whisper coaching in our environment. I am completely new to TAPI development, and I'm looking for some documentation that can point me in the right direction to start developing and implementing an interface.
Alternatively, if anyone knows of a way to simply interact with the PG in lieu of standing up a separate TAPI box, that would be helpful as well. We are on UCCE 11.6/CUCM 11.5.
10-08-2020 02:55 PM
There's an example of a monitoring and recording web app you can try or use as a code example. It exposes all the recording and monitoring options including whisper.
https://app.box.com/s/xu3e9eip60klhmp2a6v5fem2abf5a4u8
11-15-2021 11:58 PM
Have you been able to whisper coaching in your environment.
In case you are open to 3rd party application you can check out below application for your requirement
MARS Silent Monitor & Whisper Coaching
Please check out attached document on the application
For more details you can write to info@parsec-tech.com
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