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gary.fearn
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Member since ‎01-13-2012
‎11-11-2020
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CUIC when used with ISE users

06-11-2018
What is the best practice when using CUIC and Internet Script Editor in terms of setting up User accounts? It looks like I have to setup a user as both a Supervisor to enable to logon to CUIC using LDAP and then also on the 'User List'to enable them ...

HCS-CC Persistent ECC Variable limits

11-15-2017
We currently have a limit of 5 persistent ECC Variables in HCS-CC. Is there any flexability to increase on this, or are there any plans to increase this limit?Thanks

What is an 'Active' Call Type in HCS-CC

09-17-2015
The 12,000 model for HCS-CC has a limit of 6000 Active CallTypes and 12,000 for Configured. Does this mean that only 6,000 Calltypes can be in scripts? or that the CallType's EffectiveFrom and EffectiveDates fields are either side of today in CCDM?Th...

CUIC Logon Default Locale

10-01-2014
We are using CUIC V9 and the default locale on the login screen is always English(US) and I would like this to be English(UK). I can't see a way of changing this in CUIC or the OAMP interface. From what I have read it appears that the default locale ...

CUIC Large Report Definition performance

05-08-2014
When looking at the SQL used in a report in CUIC, it suggests that ALL the fields from the associated Report Definition are used in the query sent to SQL Server even though most of the fields don't appear in the actual report. Does CUIC optimise the ...
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Member Since ‎01-13-2012 03:04 AM
Date Last Visited ‎11-11-2020 12:04 AM
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