Buy or Renew
Buy or Renew
Amer rajai Sha'er
Level 11
Level 11
Member since ‎06-22-2009
‎10-08-2024
Awards
No awards available to display
Recent Badges

User Statistics

  • 1116 Posts
  • 118 Solutions
  • 85 Helpful votes Given
  • 483 Helpful votes Received
Recent Badges
Reorder
❮
First Discussion
100 Accepted Solution
70 Discussion Posts
40 Accepted Solution
60 Replies
350 Helpful Vote
350 Replies
40 Discussion Posts
350 Discussion Posts
400 Discussion Posts
40 Helpful Vote
40 Replies
400 Replies
35 Accepted Solution
300 Replies
300 Helpful Vote
300 Discussion Posts
250 Helpful Vote
400 Helpful Vote
450 Discussion Posts
50 Helpful Vote
450 Helpful Vote
450 Replies
5 Discussion Posts
5 Helpful Vote
50 Discussion Posts
600 Replies
500 Helpful Vote
30 Replies
30 Helpful Vote
30 Discussion Posts
30 Accepted Solution
250 Replies
250 Discussion Posts
70 Replies
500 Discussion Posts
500 Replies
550 Discussion Posts
550 Replies
60 Accepted Solution
60 Discussion Posts
80 Discussion Posts
25 Helpful Vote
25 Accepted Solution
80 Replies
200 Replies
200 Helpful Vote
200 Discussion Posts
20 Helpful Vote
20 Discussion Posts
600 Discussion Posts
70 Accepted Solution
75 Helpful Vote
90 Accepted Solution
80 Accepted Solution
20 Accepted Solution
175 Helpful Vote
150 Replies
150 Helpful Vote
150 Discussion Posts
15 Helpful Vote
125 Helpful Vote
90 Replies
90 Discussion Posts
100 Helpful Vote
100 Discussion Posts
Popular Content
10 Discussion Posts
1 Reply
10 Accepted Solution
100 Helpful Vote
50 Accepted Solution
15 Accepted Solution
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
300 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
10 Replies
5 Replies
Certifications
Webex Contact Center Expert
Cisco Certified Specialist - Collaboration Core

User Activity

Socialminer 12.5 cuic reports

11-20-2021
Question for CCP reporting, i cant find any reporting templates for CCP 12.5, the last version for templates are for socialminer 11.5 and it doesnt have agent request reporting, any idea where i can find Agent Request (Call-back) report for CCP 12.5?...

Change State Gadget not working

11-15-2021
Hello, I am trying to change the agent state to not active with reason code via API, here is the code i am using: var label = user.getReasonCodeLabel()var state = "NOT_READY";rc = {id: '25'} ;user.setState(state,rc, {error : handleChangeStateError}; ...

CVP Studio Dynamic DateTime selection

11-15-2021
Hello, I am trying to lookup a data based on datetime from SQL: select *from XXXDateTime >= '2021-11-08 00:00:00'In case the DateTime is fixed as above, it is working normallyBut if i try to generate the DateTime based on the call start, it gives err...

CVP Studio DateTime SQL Select

11-15-2021
Hello, I am trying to lookup a data based on datetime from SQL: select *from XXXDateTime >= '2021-11-08 00:00:00'In case the DateTime is fixed as above, it is working normallyBut if i try to generate the DateTime based on the call start, it gives err...

Bootable Image 11.5

10-07-2021
anyone have a link that can share for a bootable imagei need 11.5.1.15900-18 unrestricted ThanksAmer
View more
Community Statistics
Member Since ‎06-22-2009 02:12 AM
Date Last Visited ‎10-08-2024 03:50 AM
Posts 1,116
Total Helpful Votes Received 483