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Hi. Did you ever get a solution to your use case from TAC or anyone else? I have the same use case I am trying to solve for and also have a case opened with TAC regarding it, but have not yet found a solution. Thanks.
Thanks Denise and Happy New Year!We decided to go ahead and create our own Finesse Gadget for thefunctionality we needed to add; but it's good to know you confirmed this"first time around" only user authentication in UCCX 12.0 system. We willbe upgra...
Was there any additional follow-up to this? I am running into the same issue Gerry had when applying an HTTP Request Workflow Action requiring agents to provide basic auth each time they receive a call (which is not acceptable). We are currently runn...
