We are currently searching for a Call Accounting software package to work with Call Manager 8.0. We have seen demo's from ISI Infortel, VX Tracker, and SynAps. Has anyone had sucess with any of these solutions and can give a recommendation.ThanksMich...
Call Manager version 8.0.3, users are configured with Cisco Unified Mobile Communicator devices with Mobility Identity. We get users complain on occasion that there line on the desk phone stays lite and they can no longer call from the mobile device ...
Is there a way to setup Call Manager, Unity, UCCX to alert via email when events such asnetwork loss, disk failure, or services stop occur?ThanksMichael
I appreciate everyone's recommendations, but we narrowed the choice down to the 3 systems I mentioned in the initial post and was hoping to get some feedback on those solutions.Thanks
We had the same experience with our Cisco Unified Enterprise Attendant version 8.0.0.5. The console had been working for a few users without problem and then one day all users got the same "extension out of service" message when trying to log in. I ...
Jonathan,Thank you for the response. We do not store in Exchange right now but understand that may be the best option to archive/save voice mail messsages. We are in the Healthcare market and are being asked to come up with ways to store voice mail ...
Jonathan,All of our sites are connected via PRI to the PSTN. Unfortunately I don't know when the problem occurs as I get notification after the mobile device is having an issue so doing the debug may not be helpful as i run into the problem only a c...
