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- About john.arriesgado1
08-07-2019
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10-30-2017
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Created by
john.arriesgado
in Cisco Proximity
in Cisco Proximity
07-25-2019
04:51 AM
07-25-2019
04:51 AM
Hi Aiong, We had another issue with the other room whereby proximity connection disconnected. Can you please let us know what might be causing this as have already happened randomly multiple times already and we couldn't figure out where the issue might be. Kind regards, John
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Created by
john.arriesgado
in Cisco Proximity
07-23-2019
01:52 AM
07-23-2019
01:52 AM
Hi Aiong, is there a fix for this ? Not sure if this is a bug or hardware problem as we can connect to the other rooms with the same device model with no issues and also in another room which has SX80 installed. We also tested if there is any audio interference using a spectrum analyzer app. When we turn off the proximity we have no readings on the app and when we turn it back on we get some reading which indicates that there is no audio interference from a third-party source. Kind regards, John
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Created by
john.arriesgado
in Cisco Proximity
07-22-2019
07:15 AM
07-22-2019
07:15 AM
Hi Experts, We are having some issues with cisco codec plus whereby sometimes laptops are unable to connect with proximity. We have managed to replicate the issue multiple times but tried all the troubleshooting steps recommended by TAC and on the proximity troubleshooting guide but still having some inconsistency issues pairing with proximity. Here are details of the codec: Model:Cisco Webex Codec Plus Software version: ce 9.6.2 Client proximity app: 3.0.5 In addition, we tried installing the app on the phone and sometimes it connects sometimes it doesn't. Can you please help ? Kind regards, John
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Created by
john.arriesgado1
in Cisco Proximity
07-25-2019
07-25-2019
Hi Aiong, We had another issue with the other room whereby proximity
connection disconnected. Can yo...
Created by
john.arriesgado1
in Cisco Proximity
07-23-2019
07-23-2019
Hi Aiong, is there a fix for this ? Not sure if this is a bug or
hardware problem as we can connect ...
Public Statistics
| Date Registered | 10-30-2017 02:58 AM |
| Date Last Visited | 08-07-2019 12:17 AM |
| Total Messages Posted | 3 |
