Hello All,I have a customer with 5 Cluster SME installation that currently has Jabber (IM&P and Softphone) deployed in their legacy environment. They wish to move this to the new environment (Jabber Phone Only, no IM&P) in concert with the phone migr...

Hello All,   I'm doing a "stare/compare" migration from UCCX 9.0.2 to 11.5.1 and I've got an oddity occurring in the Application parameters of my prompt recording scripts. In 9.0.2 I could specify a prompt folder within the application parameters by ...