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Hi everyone,I have a CMS question related to capacity planning.Example Design for Reference:Site A:x1 CMS1K C220 M6 (Call Bridge + Database)Site B:x1 CMS1K C220 M6 (Call Bridge + Database)x1 Database Only Node (Installed on separate hardware)I do not...
Hi Everyone! Hoping someone can give me a hand with this. Here is the call flow:Unanswered call for internal extension > Forwards to x8000 (OnNet) > x8000 Forwards to x9000 (OnNet) when unansweredWhen x9000 receives the call, the caller-id shows t...
I'm looking to create a dial by extension call handler in Unity Connection. I know how to build a system call handler capable of transferring to different extensions after pressing a keypad digit defined under caller input, but I am trying to create...
I am reviewing a customers Emergency Responder configuration. The customer is forced to manual configure the phones in CER because another company runs their layer 2 services and they refuse to configure SNMP and some of the switches are not Cisco.A...
I am preparing to enable FIPS mode on my Call Manager (1Pub 4Subs) which is running Version 14 SU4.For reference the cluster is in mixed-mode.I want to see if anyone has experience doing this. Normally I enable FIPS mode when I first build the clust...
This seems to be what I am looking for.I configured the above, but I am having difficulty getting either a CTI Route Point (with forward all to voicemail) or a Hunt Pilot (with "For Voice Mail Usage" box checked.) to reach the rule. I keep hitting t...
Right, but will Unity accept user input of a four digit extension followed by the pound sign? I don't see any indication in Unity that allows for this. I checked the directory handler settings as well, but that appears to just be dial by name.