In need of more reporting options. Ideally a way to create custom reports. Specifically around devices. Not WebEx, we don't use that, we use Teams CVI. We have 250+ Room Kits and SX series registered to Control Hub. Reporting for these devices is hor...

Is there a way to tell who is logged into the TelePresence Server? The only way I can find is if a user disconnects you get the below message. But I do not see a way to tell who that user is. call 829: tearing down call to "70415062" via web interfa...

We are testing the OBTP option for our standard endpoints now. We want it to mimic the Immersive rooms. Everything is configured and we can get the OBTP to show on the SX-10 Touch 10. Works as expected. However.......There is no subject listed in the...

How do you get the Immersive systems to recognize DTMF tones remotely? I connect a video call, then connect to a conference bridge (call add-in), the two merge. I use show call status and get the call ID for the audio call (3 for example). Then use c...