Hi
We are currently working on the Webex Calling Services project. Based on our security team, webex calling softphones can only be uses at designated premise and via TMSecureVPN remotely and current softphones is NOT allowed to connect via Public In...
Hi, any idea how to integrate Webex API with SIEM server? based on security policy need to push user sign-ins and sign-outs from control hub (for Webex calling) to our SIEM server. I would like to know how can retrieve user sign-ins and sign-outs th...
Hi
I have configured webex calling via local router and calling service is working fine but apparently unable to hold call, when I choose hold tab call is ended. Is there any setting need to change or amend, please help
hi
we have provide EIM feature to one of our customer. The issue is not unable to dispatch the email. Receive ok no issue. if i restart dispatch service able to send out email but in few mins the problem is still persist. as checked from dx logs s...
hi
Does anyone knows how to purge activities from Active DB to create more available disk space? our Cisco EIM active DB space reach to >110B. please help if anyone knows how to purge the old data (for e.g 2016) from active DB
Thank you Mr Jonathan, really appreciate for the feedback. Just to reconfirm whitelist IP range from our TM CITN public IP by the webex cloud calling for all TM's users softphone connection not doable right
Whitelist IP range from TM CITN’s Public IP...
Yes, we need the specifically sign-in and sign-out data only for the Users in our Org push the user access activity to our SIEM server from Webex Control hub. Thank you let me try check
I guess the Webex API can be used to integrate with SIEM servers. This involves pushing user sign-in and sign-out events from the Webex Control Hub to the SIEM system for analysis and monitoring. I would like to explore if there is any documentation ...
Hi apologies I'm new for this bot, I would like to know if using Webex API that can be utilized to extract relevant user access log (sign in sign out, which can then be fed into the SIEM for analysis.
Sign in to Control Hub and go to Management > Se...
Hi Jonathan
Call Hold is working now after ITSP enable call hold function to this 038893XXX.We are able to put call on hold 9940 but following DID’s 9941 & 9947 2nd call hold attempt is drop. We are still checking with ITSP to validate the parameter....
