Hi I have configured webex calling via local router and calling service is working fine but apparently unable to hold call, when I choose hold tab call is ended. Is there any setting need to change or amend, please help    

hi    we have provide EIM feature to one of our customer. The issue is not unable to dispatch the email. Receive ok no issue. if i restart dispatch service able to send out email but in few mins the problem is still persist. as checked from dx logs s...

hi    Does anyone knows how to purge activities from Active DB to create more available disk space? our Cisco EIM active DB space reach to >110B. please help if anyone knows how to purge the old data (for e.g 2016) from active DB