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Hi everyone,We have an existing paid-for Webex deployment and use the AD Directory Connector to get our user account info from our on-prem AD to Webex. However the connector doesn't include AD authentication and everyone has a separate password for ...
I know this has been asked before, but I would like to enable a caller to enter an extension at anytime when they're in a UCCX script without needing a "Menu" or "Get digit string" step. I had an idea that I could use an "On Exception" step to make t...
I have a script that records a prompt and saves the resulting WAV to a folder in UCCX. Very basic and it works. Saving the prompt as a WAV file is secondary, what I really want to do with the recorded audio is send it, as a WAV, to another web serv...
I need to reach out to a web server using the "multipart/form-data" content type but every time I configure it in the Make REST Call step in my UCCX script the step fails with a fatal exception (for some reason I can't capture the exception data when...
Thank you for your response. I'll check out the video. In the mean time, is it possible to enable SSO and then go back to Webex CI without affecting my userbase permanently? I'd like to turn on SSO sometime afterhours to test, and then turn it off ...
Thanks for the reply. I'm trying to automate an annoying task with a script The server is automatically backed up every night with two days of retention, so I'm not worried about losing data, it's really more about downtime. Also we have dozens ...
I know this isn't exactly what you're asking for but Cisco has embedded Jabber into Finesse in version 12 of the server. There's also a pretty big UI refresh with version 12 along with a lot of new features. I'm guessing that the gadget has been pu...
