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- About Mike Hagans
12-21-2018
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Member since
04-17-2013
80
Posts
1
Helpful
1
Solution
12-14-2018
12:28 PM
It sounds like you have MRA Expressways setup currently. You'll also need to deploy B2B expressways with the licensing mentioned already 'Rich Media Licensing'. Look through the b2b expressway deployment guide because you will also need to publish external DNS SRV records that will resolve your domain used in the URI to your B2B expressways. From there, the B2B expressways will have search rules that will point to the B2B C's>CUCM>Endpoint. Dont forget to open the ports on your firewall :)
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Created by
Mike Hagans
in IP Telephony and Phones
in IP Telephony and Phones
12-07-2018
11:17 AM
12-07-2018
11:17 AM
Hi - We're attempting to use auto registration in CUCM to simplify the provisioning for ongoing installs of Cisco Video codecs at our facilities. This feature works great to get us about half way there but there are still a few things we have to go back in and adjust for the devices after the fact. Has anyone else found a way to work around these limitations?
The universal device template used for auto registration does not allow you to:
1. Use separate device pools
2. Enable Web Access
3. Input a phone book URL
It would be nice if you could create multiple device templates... Any suggestions would be appreciated.
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Labels:
Created by
Mike Hagans
in Unified Computing System Discussions
in Unified Computing System Discussions
11-14-2018
11:52 AM
11-14-2018
11:52 AM
Unfortunately, the hardware tab was removed with 6.0.0. Anyone else know of a way besides local access?
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08-09-2018
06:58 AM
Hello,
If I have a router with two connections to 3750's, each one to a separate switch, is there a way I can tell which traffic goes down which port? I have a SPAN/RSPAN session setup but I am only seeing half the traffic I should be so I'm trying to verify if one of the sessions is possibly not working. Thanks for the feedback!
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Labels:
Created by
Mike Hagans
in IP Telephony and Phones
in IP Telephony and Phones
05-14-2018
07:06 AM
05-14-2018
07:06 AM
I opened a ticket with TAC and it turns out there was no way they could recommend to import multiple CDR's into excel. We ended up having the CDR's being ingested to Splunk already so we used that tool to export the records back to excel and changed the cucm service parameters to allow cucm to store cdr's for the max (180 days )
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Created by
Mike Hagans
in IP Telephony and Phones
in IP Telephony and Phones
04-13-2018
06:57 AM
04-13-2018
06:57 AM
Thanks for the response. I can export CDR records from CUCM to excel but we have configured an FTP server as a billing server in cucm to offload CDR's for another reason. So, I'm trying to see if I can import those into excel as well to provide historical data on calls. CUCM is only going back 60 days. I've since increased that to 180 but trying to include these for now if I can.
Thanks again,
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Created by
Mike Hagans
in IP Telephony and Phones
in IP Telephony and Phones
04-13-2018
06:36 AM
04-13-2018
06:36 AM
Hey all,
Is it possible to take historical CDR files and import them into excel? I see a way to do 'import text file' in excel, but that's one at a time and I have multiple... Thanks!
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Labels:
Created by
Mike Hagans
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
02-15-2018
12:42 PM
02-15-2018
12:42 PM
Thanks Jaime.
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Created by
Mike Hagans
in Other Collaboration Subjects
in Other Collaboration Subjects
02-06-2018
11:30 AM
02-06-2018
11:30 AM
How can I get the device type from the AXL API using getPhone or a SQL command. I've been searching the tables and fields and there is a ton of information out there. I assume I could get this from the device table, but do not see a devicetype field or timeframe?
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Labels:
Created by
Mike Hagans
in Other Collaboration Subjects
in Other Collaboration Subjects
01-11-2018
09:39 AM
01-11-2018
09:39 AM
We're running X8.9.2 on our expressways and notice when making several config changes, after about the 4th or 5th time we can no longer access the web ui any longer using the admin account. We can still hit the CLI fine, but this will go on for about 10 minutes or so until we can hit it again... Is this some type of security feature? A bug?
Anyone else having this problem?
Thanks all!
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Labels:
Created by
Mike Hagans
in IP Telephony and Phones
in IP Telephony and Phones
01-05-2018
12:23 PM
01-05-2018
12:23 PM
We have the same issue as well. The VCS/Movi setup would show codecs when they were online and registered, however CUCM / Jabber does not. I understand a codec does not actually sign into Jabber and thus, show available, but surely there is a way to accomplish this. Our setup is also using AD accounts and are associated to the codecs in CUCM so they'll show on a call, but we're also looking for a way to have them show as available when registered. I like the idea previously mentioned to possibly have the touch tablets send their status to IMP.
Our environment is healthcare related so our doctors find it helpful to see the unit is actually online and ready to accept calls. Any other ideas someone has would be great.
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Created by
Mike Hagans
in Automation and Analytics
in Automation and Analytics
11-09-2017
11:35 AM
11-09-2017
11:35 AM
This time with the doc. Cisco Prime Provisioning API Programmer Guide, 6.8 - Getting Started [Cisco Prime Provisioning] - Cisco
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Created by
Mike Hagans
in Automation and Analytics
in Automation and Analytics
11-09-2017
11:34 AM
11-09-2017
11:34 AM
Hello all, I'm using Postman to attempt to get a response from Cisco Prime Provisioning, but I'm not having much luck. I'm going along with the below documentation from Cisco, however, it does not clearly state the URL I should use or what type of Auth either. This is what I have done so far. URL = https://ip-address and I've tried using Basic Auth with the globaladmin account. Apparently, Prime is supposed to fail at first, then send you back the session id, but it fails and fails Any help would be much appreciated! Thanks!
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Labels:
Created by
Mike Hagans
in Contact Center
in Contact Center
09-27-2017
11:35 AM
09-27-2017
11:35 AM
Hmm. It tells me the application user must be used to update end user information and the session key of the application user is what is needed to be used but I'm not seeing what that specific string is. Forgive my possible ignorance here, I'm new to this.
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Created by
Mike Hagans
in Contact Center
in Contact Center
09-27-2017
07:41 AM
09-27-2017
07:41 AM
Denise, Can I ask you one more question. If I am trying to send a PUT request to IM/P, it wants a session key. How do I know what that is to put in my http header ?
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12-14-2018
It sounds like you have MRA Expressways setup currently. You'll also
need to deploy B2B expressways ...
12-07-2018
Hi - We're attempting to use auto registration in CUCM to simplify the
provisioning for ongoing inst...
Created by
Mike Hagans
in Unified Computing System Discussions
11-14-2018
11-14-2018
Unfortunately, the hardware tab was removed with 6.0.0. Anyone else know
of a way besides local acce...
Created by
Mike Hagans
in Collaboration Applications
09-04-2018
09-04-2018
Just curious how others are handling provisioning of devices in
CUCM>TMS>TMSXE and if you have found...
09-04-2018
Has anyone else with a CUCM and TMS environment ran into this error when
trying to add a system to T...
08-28-2018
Hi, Is anyone aware if there is anywhere in vSphere or other location to
identify the CIMC IP since ...
Created by
Mike Hagans
in TelePresence and Video Infrastructure
08-13-2018
08-13-2018
This was my issue. Used domain\username and worked - thx
08-09-2018
Hello, If I have a router with two connections to 3750's, each one to a
separate switch, is there a ...
Created by
Mike Hagans
in TelePresence and Video Infrastructure
07-13-2018
07-13-2018
Awesome. Thanks and sorry for the delay
Created by
Mike Hagans
in TelePresence and Video Infrastructure
06-19-2018
06-19-2018
Is there a way to load macros to ALL of your codecs in some bulk way? Or
do you need to go to each a...
05-14-2018
I opened a ticket with TAC and it turns out there was no way they could
recommend to import multiple...
04-13-2018
Thanks for the response. I can export CDR records from CUCM to excel but
we have configured an FTP s...
04-13-2018
Hey all, Is it possible to take historical CDR files and import them
into excel? I see a way to do '...
Created by
Mike Hagans
in TelePresence and Video Infrastructure
03-01-2018
03-01-2018
This is the most thorough answer I have ever seen :) Many thanks.
Public Statistics
| Date Registered | 04-17-2013 02:32 PM |
| Date Last Visited | 12-21-2018 12:28 PM |
| Total Messages Posted | 80 |
| Total Helpful Votes Received | 1 |
Helpful Votes Given To
