We have a mainline that ends with 1000.  All customers and those who are just trying to reach our company dials the xxx-xxx-1000 number and they get prompted with an operator message stating for department x press 2 for department or to reach the ope...

We have two offices with two different Unity Servers for voicemail.  I would like to transfer a voicemail from my office to the second office, unfornatually the two unity servers dont know about each other's numbers.  What would I need to setup to al...

We have a Cisco Call manager 6.1.x.x.x running, I have Polycom Soundstation IP 7000 registered with the call manager.  I can make calls outside calls and internal calls to the phone work fine (External to the phone work too).  However when I make a c...

We have an MPLS network that is managed by Verizon network between two different states (VA and TX).  We have are hosting Cognos in VA and some of the users over the MPLS network in TX are experiencing issues with accessing the site.   In VA I havent...