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We have several area's in our organization where multiple people log in to a computer, on different shifts, but function as the same Finesse agent. The issue we are having is that when employee A first goes to the finesse login page, we have to go t...
I have replaced some older model phones with the 8841 series phones. The older phones had the iDivert feature as a softkey. I am trying to create an iDivert softkey to mirror what these users had previously on the 8841. I have managed to get a "Decli...
I am attempting to record a greeting directly in Unity for a System Call Handler.
When I go to Greetings, then Standard, and then press Play/Record, a box pops up that says initMMApplet: InitMMAppletInstance Failed to get instance
I am running Java...
