UniMRCP is not officially supported deployment with CVP/VVB. That said, appears, the requirement is to integrate with a TP IVR and pass-through DTMF tones. This is not a default/native behavior for VVB. So, whether DTMF will be consumed by VVB or wil...

There are two solution, which can be implemented. First is - DTMF Tone overlay  and Second - DTMF Tone Masking. Both solutions are available as part of CVP/VVb 12.5   1. DTMF Tone Overlay - Its a built-in solution under CVP/VVB 12.5 and doesn't requi...

Query is related to another Product - UCCX and has in mistake raised under UCCE queue.  Could we raise it under right queue.