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Not sure if there is a coincidence or what but last night we cut over to office 365 and now we are having external connection issues with Jabber. Mainly with seeing contacts or seeing statuses.
Is there settings related to our email server somewher...
Sorry for a repetitive topic but I can't seem to find a solid answer on this anywhere.
We are building new DC's for our network which means new DNS. In a test, we took down our old DC's and got a "Cannot connect outside corporate network" by an...
We had a complete power outage over the weekend. The first issue we had was chat rooms and group chat were not usable after the reboot. I restarted the xcp router issue and other related xcp feature services and that fixed the chat rooms / group cha...
Over the weekend we had a power outage. We noticed this morning that chat rooms were missing. Upon further investigation, I found the server that has our chat database had a trust issue with the domain. I rejoined it to the domain and looked in IM...
I am trying to avoid using UCCX in creating a queue with dial prompt options. What I have set up is kind of a "queue / call handler" loop. I basically set up a queue in CM using a hunt pilot. At a to-be-determined time, if the user is still in the...
Guess that would help. It was Just email. Turns out one of our name servers just happen to freak out at the same time. That was causing the issue. not related.
Yes it was working before the power outage. It actually was working after the power outage but stopped work after I restarted the xcp router service and restarted the other xcp service.
Thanks for those Rath,
It is not working. I also noticed I cannot group chat. The only thing in the troubleshoot that says it not started is the XCP Directory Service is not running. Does this need to be running for it to work?
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