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We are currently in a process of upgrading our system from CCM 4.x and Unity 4.x to CUCM 7.x and Unity 7.x (Unified Communciations). Everything seem to have gone fine. UNity 4.x and 7.x both integrated with the same Exchange 2003 Msg Store. I am test...
We are preparing for UCM upgrade from 4.1(3) to 7.1(3). Is it possible to load SCCP 8.1(2) load, so we don't have to upgrade the IP Phones during the upgrade process? 8.1(2) is supported in both UCM 4.1(3) and 7.1(3) but I am not sure if this will wo...
We are planning to upgrade our contact center solution from IPCC 6.0 to 7.2 and CVP from 3.1 to 4.x via technology refresh. We are in early stages and still researching and evaluating our options. Lab testing will start in the next couple of weeks. O...
Brandon,You are right, I am between a couple f discussions here and did not mention the RSP in my original post. I had removed the subscriber from Unity 7.x. When I used RSP, there was no bunny on that subscriber's icon, so RSP did not find the subsc...
Kirk,According to the document the last date when Cisco may release a final version is April 2010. Regardless of the relase dates of future UCM version (7.5 or 8.x), will Cisco going to keep attendant console a part of UCM? If UCM 8.x is released bef...
Kirk,Attendant Console is still a part of UCM in v 7.1.3. Would you know if it will be removed in the future versions? It will be a shame if it is removed in the next version which will left us scrambling and force us to get the new version with its ...
