Member since ‎06-13-2002

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  • 18 Posts
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  • 15 Helpful votes Given
  • 11 Helpful votes Received
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Hi everyone. I'm trying to find the best way for an agent to transfer a call off to an external location, and then send DTMF. Scenario is that agent will receive a call via a queue (using CVP Comprehensive flow on UCCE 11.6), but then needs to send t...
Non-technical question, more about data protection on a global system.My customer is trying to expand their global UCCE environment which currently covers EMEA and APAC, so that it also covers USA.  Technically it's possible as the Router/Logger are ...
Hi everyone,Does anyone know the official line on UCCX support on HCS platform (in partner datacenter, not  on-premise) ?Within the Cisco HCS VM requirements document at
We are trying to install VMO on Windows 2000 Prof.<br>On existing clients (Win85/98) this has been installed OK, and is being run by all users with no problems.<br>With Windows 2000, if installer and user have Domain Admin rights, it works OK.<br>If ...
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Member Since ‎06-13-2002 09:19 AM
Date Last Visited ‎01-25-2023 12:06 AM
Posts 18
Total Helpful Votes Received 11
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