Member since ‎10-01-2009

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This is one that has me completely stumped.  We have 5 sites total all running either uc520's or 540's.  All sites can dial each other over the MPLS with NO issues.  The issue is when site 1 calls site 5 and the call goes to voicemail after 4 rings t...
Not sure what is happening on this one.  UC520 latest sw pack has decided that the onboard FXS ports will no longer dial out.  Dialing inturnal extensions is fine both ways.  DID's incoming to those FXS ports also work.  Dialing access code 9 for the...
Working on UC520w My Demo box.  Pulled it out of storage in prep of a demo.  Well ofcourse it decides to be a pain from beginning.  I have tried three different laptops and the UC simply will not give an IP from DHCP.  The only way I can communicate ...
Looking to see if anyone knows of a third party App.  That will allow for the B-ACD on UC560 to give Statistical reporting.  Looking to do reports on agents, how many calls to ACD., Dropped calls,  the typical Call center reporting options.
Pardon my ignorance, but Mutliparty conference is enabled.  However no of our SPA phones have the conference button whil on an active call.  The more softkey does not provide it either.  I have looked at the phone templates in CCA and see that our ph...
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Member Since ‎10-01-2009 03:27 PM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 28