About gadholwi1

gadholwi1 · 02-20-2025

Hi, is it possible to hide 'Assign User Group' tap on the 'Edit User' page when logged in with Report-Designer role?

gadholwi1 · 06-27-2024

Hi, when using CCCalendar variable it is always a parameter by default and is set an application level. Is it possible to set/choose the calendar dynamically based on a string from the script?My idea: From the 'Get Call Contact Info' I will get the C...

gadholwi1 · 06-11-2024

Hi, I’m new to UCCX and do not understand why I see duplicate entires for CSQs under Agent CSQ Statistics Report in Finesse Agent Desktop? The agent is member of all three CSQs. One CSQ is group based, the other two are skill based. The resource co...

gadholwi1 · 07-29-2020

Hello, I queried the Product Information API by using Cisco PIDs to get detailed information. The request was successful, but wondering about the result. For PID 'CTS-KIT_MINI=' I got three records with different product_names and product_series. Why...

gadholwi1 · 06-22-2010

does this scenario require as special configuration of the ASA? Up to now the setup is not working, we are facing the following problem:The central DMVPN Hub shows a 'invalid SPI' error, because both spokes coming up with the same IP address (ASA hid...

gadholwi1 · 02-20-2025

Correct, the user can see and access the Assign User Group page, but cannot make any changes. However, he should not see the information about the configured user groups.

gadholwi1 · 06-28-2024

The solution is to query the UCCX API endpoint `/adminapi/calendar?detail=brief` from the script and use the returned data to fetch teh calendar-id.

gadholwi1 · 06-28-2024

The idea is to query the UCCX API endpoint `/adminapi/calendar?detail=brief` which returns: ``` <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <calendars> <calendar> <self>https://uccx-server.local/adminapi/calendar/2</self> ...

gadholwi1 · 06-28-2024

The hack with the calendar-id is working, but im still looking for an opportunity with the calendar name

gadholwi1 · 06-27-2024

From the documentation: Select a variable of type CCCalendar to configure a calendar. By default the variable is always a parameter and cannot be modified. In conversation https://community.cisco.com/t5/contact-center/uccx-12-0-1-calendar-sample-scri...

Member Since	‎06-09-2005 12:05 AM
Date Last Visited	‎07-03-2025 04:40 AM
Posts	27

User Statistics

User Activity

CUIC reporting interface hide 'Assign User Group' tab

UCCX 12.5 set CCCalendar based on Calling_Numer.substring()

UCCX 12.5 duplicate entries for CSQ

Product Information API: incorrect results for PID

two DMVPN Spokes behind ASA doing hide-NAT to the Internet

Re: CUIC reporting interface hide 'Assign User Group' tab

Re: UCCX 12.5 set CCCalendar based on Calling_Numer.substring()

Re: UCCX 12.5 set CCCalendar based on Calling_Numer.substring()

Re: UCCX 12.5 set CCCalendar based on Calling_Numer.substring()

Re: UCCX 12.5 set CCCalendar based on Calling_Numer.substring()