07-29-2020 08:13 AM
Hello,
I queried the Product Information API by using Cisco PIDs to get detailed information. The request was successful, but wondering about the result. For PID 'CTS-KIT_MINI=' I got three records with different product_names and product_series. Why do I get these response? I would except 'Room Series' as result.
{ "pagination_response_record": { "last_index": 1, "page_index": 1, "page_records": 3, "self_link": "https://api.cisco.com/product/v1/information/product_ids/CS-KIT-MINI=?page_index=1", "title": "Product Info API - Get Product Information by Product Id(s)", "total_records": 3 }, "product_list": [ { "id": "1", "product_id": "CS-KIT-MINI=", "product_name": "Cisco TelePresence SX20 Quick Set", "product_type": "FUNCSYSTM", "product_series": "Cisco TelePresence SX Series", "product_category": "Collaboration Endpoints", "product_subcategory": "SPKKITS", "release_date": "2011-10-24", "orderable_status": "", "dimensions": { "dimensions_format": "Depth", "dimensions_value": "7.1 inches (18.0 cm) " }, "weight": "3.1 pounds (1.4 kg) ", "form_factor": "", "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html", "visio_stencil_url": "", "rich_media_urls": { "small_image_url": "", "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg" } }, { "id": "2", "product_id": "CS-KIT-MINI=", "product_name": "Cisco TelePresence SX20 Quick Set", "product_type": "FUNCSYSTM", "product_series": "Cisco TelePresence SX Series", "product_category": "Collaboration Endpoints", "product_subcategory": "SPKKITS", "release_date": "2011-10-24", "orderable_status": "", "dimensions": { "dimensions_format": "Height", "dimensions_value": "1.4 inches (3.4 cm) " }, "weight": "3.1 pounds (1.4 kg) ", "form_factor": "", "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html", "visio_stencil_url": "", "rich_media_urls": { "small_image_url": "", "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg" } }, { "id": "3", "product_id": "CS-KIT-MINI=", "product_name": "Cisco TelePresence SX20 Quick Set", "product_type": "FUNCSYSTM", "product_series": "Cisco TelePresence SX Series", "product_category": "Collaboration Endpoints", "product_subcategory": "SPKKITS", "release_date": "2011-10-24", "orderable_status": "", "dimensions": { "dimensions_format": "Width", "dimensions_value": "11.8 inches (30.0 cm) " }, "weight": "3.1 pounds (1.4 kg) ", "form_factor": "", "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html", "visio_stencil_url": "", "rich_media_urls": { "small_image_url": "", "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg" } } ] }
06-13-2022 09:49 AM
Your best next step is to send an email to supportapis-help@cisco.com for help with Support APIs
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