cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
549
Views
0
Helpful
1
Replies

Product Information API: incorrect results for PID

gadholwi1
Level 1
Level 1

Hello,

 

I queried the Product Information API by using Cisco PIDs to get detailed information. The request was successful, but wondering about the result. For PID 'CTS-KIT_MINI=' I got three records with different product_names and product_series. Why do I get these response? I would except 'Room Series' as result.

 

{
    "pagination_response_record": {
        "last_index": 1,
        "page_index": 1,
        "page_records": 3,
        "self_link": "https://api.cisco.com/product/v1/information/product_ids/CS-KIT-MINI=?page_index=1",
        "title": "Product Info API - Get Product Information by Product Id(s)",
        "total_records": 3
    },
    "product_list": [
        {
            "id": "1",
            "product_id": "CS-KIT-MINI=",
            "product_name": "Cisco TelePresence SX20 Quick Set",
            "product_type": "FUNCSYSTM",
            "product_series": "Cisco TelePresence SX Series",
            "product_category": "Collaboration Endpoints",
            "product_subcategory": "SPKKITS",
            "release_date": "2011-10-24",
            "orderable_status": "",
            "dimensions": {
                "dimensions_format": "Depth",
                "dimensions_value": "7.1 inches (18.0 cm) "
            },
            "weight": "3.1 pounds (1.4 kg) ",
            "form_factor": "",
            "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html",
            "visio_stencil_url": "",
            "rich_media_urls": {
                "small_image_url": "",
                "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg"
            }
        },
        {
            "id": "2",
            "product_id": "CS-KIT-MINI=",
            "product_name": "Cisco TelePresence SX20 Quick Set",
            "product_type": "FUNCSYSTM",
            "product_series": "Cisco TelePresence SX Series",
            "product_category": "Collaboration Endpoints",
            "product_subcategory": "SPKKITS",
            "release_date": "2011-10-24",
            "orderable_status": "",
            "dimensions": {
                "dimensions_format": "Height",
                "dimensions_value": "1.4 inches (3.4 cm) "
            },
            "weight": "3.1 pounds (1.4 kg) ",
            "form_factor": "",
            "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html",
            "visio_stencil_url": "",
            "rich_media_urls": {
                "small_image_url": "",
                "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg"
            }
        },
        {
            "id": "3",
            "product_id": "CS-KIT-MINI=",
            "product_name": "Cisco TelePresence SX20 Quick Set",
            "product_type": "FUNCSYSTM",
            "product_series": "Cisco TelePresence SX Series",
            "product_category": "Collaboration Endpoints",
            "product_subcategory": "SPKKITS",
            "release_date": "2011-10-24",
            "orderable_status": "",
            "dimensions": {
                "dimensions_format": "Width",
                "dimensions_value": "11.8 inches (30.0 cm) "
            },
            "weight": "3.1 pounds (1.4 kg) ",
            "form_factor": "",
            "product_support_page": "http://www.cisco.com/content/en/us/support/collaboration-endpoints/telepresence-sx20-quick-set/model.html",
            "visio_stencil_url": "",
            "rich_media_urls": {
                "small_image_url": "",
                "large_image_url": "http://www.cisco.com/content/dam/en/us/products/ps7060/ps11304/ps12153/quicksetsx20_largephoto.jpg"
            }
        }
    ]
}
1 Reply 1

Alex Stevenson
Cisco Employee
Cisco Employee

Your best next step is to send an email to supportapis-help@cisco.com for help with Support APIs

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: