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Jabber cannot communicate with the server after authentication. No Errors on logs on the C2021-03-11T16:32:31.508+00:00 edgeconfigprovisioning: Level="INFO" Detail="Authenticated user successfully" Username="xyz" ClientId="81.130.172.17" TrackingID=...
Our Jabber client is now working we had to disable SIP ALG on the checkpoint firewall for port 5061 for the jabber clients to register.Thank you for your help and advice.
Thank you Roger & Nithin for your help. Just to let you know where I am the Jabber client can log in from a PC / iPhone & Andriod but unfortunately, the jabber softphone is unable to register,( no call services available ) but all other jabber featur...
Thanks, Nithin, We are making progress, I can now log in using iPhone, Andriod, and Jabber on PC and get some services like corporate directory and enabling single number reach for example. however, the phone services are not working.
If we turn on TLS we get this error? With TLS on or off we get no errors when we capture a failed login the attempt and upload to CSA Tool it shows as clean no errors.
