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Hi Guys, I need to know how can i use "Currentwaitduration" get report statistic of ccxeditor. it returns 0 value. So i need to paly prompt if caller stay queue bigger then 30 seconds. Any suggestion or answer what i need.
Hi Kelin , Reason maybe that CMS password expired what you used MCU connection on TMS. Probably you should update your CMS password both on CMS and TMS MCU settings.