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All,I am currently in the process of switching between one phone system(Allworx 6x) to another(Cisco UC560). My current setup places my phone system behind my TZ210. For simplicity's sake I would like to place my UC560 behind the TZ210 also.(if the...
I am the IT Manager for a call center that handles a lot of sensitive issues.(Suicide and depression issues) We use the Cisco UC560 with Cisco 7940 phones. We need to be able to get a third party on the line and then disconnect while leaving...
I am the IT Manager for a call center that handles a lot of sensitive issues.(Suicide and depression issues) We use the Cisco UC560 with Cisco 7940 phones. We need to be able to get a third party on the line and then disconnect while leaving the...
Thanks for the post. I really appreciate the help. I don't think that will work though since the third party is outside of our organization. Do you have any other ideas? Or do you know of how I can setup barge so I can call out?Thanks again.-Jeff
I guess this must be more difficult than I expected. If it isn't possible to do a true attended transfer.(Caller never gets placed on hold). Is there a way to do a conference call without placing the caller on hold. The primary goal is to get t...
I guess this must be more difficult than I expected. If it isn't possible to do a true attended transfer.(Caller never gets placed on hold). Is there a way to do a conference call without placing the caller on hold. The primary goal is to get the ...
