I resolve this bug changing the ip address before we move the server to the new subnet. The server must reach the actual gateway during the ip address change.

The documentation "Cisco Unified Intelligence Center User Guide, Release 12.5(1)" is fine, it works for UCCE and UCCX. We tried UCCX 12.0 and 12.5 and works. This is the example from the documentation:https://my-cuic-server:8444/cuic/gadget/Historica...

We are still working for a solution, we are requesting the authorization to open a case to confirm this solution is supported by UCCX not only UCCE, but probably answer from cisco would be that they dont support any costumization in the reports.

Does the support for Historical Reports embedded in to Finesse according Cisco Unified Intelligence Center User Guide, Release 11.6(2) is only for UCCE. We tried with UCCX 12.5, 12.0 and 11.6.2, having the same error "Error fetching filter...". The o...

I am trying to do the same with UCCX 12.5.1.10000-31 (ES03-93), following the guide: Cisco Unified Intelligence Center User Guide, Release 12.5(1)Chapter: Unified Intelligence Center Gadgets in Cisco Finesse When I login to finesse it says the same e...