Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have deployed some Cisco Room Bar Pros in MTR mode. I am trying to figure out a easy way to easily change the account from one to another. I see the Sign Out option under Teams Admin settings, but that only sign out from the Room Navigator and the...
Hello, I have a Cisco Room Bar Pro running MS Teams Rooms (MTRoA) connected to two external displays in a conference room. when not in a call (local in person meeting) and share content from my laptop via HDMI, it only allows content on 1 screen and ...
We are getting a black screen on the Room Kit Plus display (Room Kit Plus codec connected to a third party TV) when sharing content from iPhone using a Lighting HDMI adapter (adapter model: Lightning Digital AV Adapter - Lightning to HDMI - Apple (CA...
We have implemented CVI for MS Teams. We have noticed a very strange problem recently when join a MS Teams meeting from a Cisco WebEx Room (in this case, it is a WebEx codec pro). The issue occurs randomly. When it occurs, we see "MM" as a participan...
I need to enable 802.1x on some of the webex room navigators using certificates(they are not connected to their codecs directly. Instead they are connector to the LAN and then paired with their codecs). Looks like the webex room navigator supports 80...
Can you also try starting a Meet Now meeting from the touch panel, and see if you see any errors? Since you can share locally, which indicates the physical connections are correct. I still feel that the Codec EQ in MTR mode is not configured correctl...
Is it working when sharing content locally?If so, the account might be missing the audio video policy. You can check that in Microsoft 365 Admin Centre and see if the correct audio video policy has been assigned to the resource account.
Please refer to the following link: https://roomos.cisco.com/doc/MTR/MTROnBoarding. There is lots of useful information regarding Cisco room devices in MTR mode. we have successfully deployed rooms bar pros with room navigators in MTR mode.
In addition, I have seen a message in Control Hub about the EOL units (MX300/700/800 and SX80). It says EOL products will be disconnected from all cloud services on June 1st, 2025, or sooner if critical security issues arise. I assume these EOL syste...
I run into the same problem with room bar pro in TMR mode/room navigator. i am trying to take screenshots to create job aids but they are blank. Have you found a solution yet?
