Hi, We are develeoping our IVR application on Call Studio 10.5( based on Eclipse 3.7.2) , CVP 10.5. Call Studio 10.5. We want to use Git (Egit for Eclipse) for versioning our codes.  I s there a Git support on Call Studio or is there anyone using Git with Call Studio? If yes, can you suggest us the correct version of Egit for Call Studio? Thanks, Deniz ... View more

Hi, I'm working on CVP 10.5. I want to route my call studio flow to a special menu after a period of time, for example after 60 seconds i want to prompt a special audio. But my call wont be ended, will continue after 60 seconds as well. Is it possible to set a timer working background? May be creating a background event and catch it with Hotevent element? Is there any similar experience ? Thanks, Deniz ... View more

We are upgrading from CVP 8.5 to CVP 10.5. I notice that after running my antbuild script that builds my custom java aplications and puts new jar files under deploy/java/application/lib folder, i start to get NullPointer errors. For example, when i try to add a new audio element to the callflow the error occurs, i clicked Ok, then try to delete the element and get the error again, with every action in the callstudio i get the error. Generally after restarting the CallStudio, errors dissappear. But the strange thing is i dont get the error with the only application that i runned the antbuild script, but with the all application on my workspace at that time, even with the applications that dont have any antbuild scripts. There are also explanations in the error log that point out org.eclipse.ui and org.eclipse.jface when get this error as in the screenshot below. I’m attaching sample antbuild scripts, and error screenshots. Could there be a problem with antbuild versions? ... View more

Hi, We are upgrading from CVP 8.5 to CVP 10.5. In Call Studio 10.5, i sometimes get NullPointer error. For example, when i try to add a new audio element to the callflow the error occurs, i clicked Ok, then try to delete the element and get the error again, so with every action in the callstudio i get the error. Generally after restarting the CallStudio, errors dissappear. But i can’t catch up a rule when this error occurs. Is there anyone get this error? I am attaching a sample screen shot, there are also explanations in the error log that point out org.eclipse.ui and org.eclipse.jface Thanks ... View more

We are upgrading from CVP 8.5 to CVP 10.5. I export application from Call Studio 8.5, import it in Call Studio 10.5. The application is valid on Call Studio 10.5, This is T1 time. I try to add a new audio element to the Main Page, save, then, delete the element previously added, save, as a result i did nothing, this is T2 time. T hen i compare the applications on T1 time and T2 time. And see that lots of files’ dates changed, not only in the Main page but also in the other pages. This is a serious problem for us while working with source code management, when we compare the codes with the source code, we see lots of changes but they are not real changes, only dates of files are changed, so we loose the control on the application. In my biggest application this changes are about 220 in the case i do nothing (putting an audio and undo). We are working on Win 8.1 OS.We are working on Win 8.1 OS. So why are these files dates changing?  Is there anyone experienced this problem? PS: The application on 8.5 had some elements and Page Entries with the same name and because of this is a problem on new version 10.5, before exporting the application from 8.5, i renamed all conflicts and made the application valid. Thanks, Deniz ... View more