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About Ron Nelson
06-27-2018
Ron Nelson
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Member since
07-10-2013
34
Posts
7
Helpful
3
Solutions
Latest Contributions by Ron Nelson
Latest Contributions by Ron Nelson
Discussions Ron Nelson has Participated In
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Re: Retain Call Variable values when agent accidentally closes Finesse browser
Created by
Ron Nelson
in
Contact Center
10-12-2016
10-12-2016
Developers should be careful when storing those items in localStorage. Ensure they do not contain an...
Re: Logout or Browser close event in Finesse gadget
Created by
Ron Nelson
in
Collaboration Documents
10-12-2016
10-12-2016
You can also register an event for beforeunload.window.onbeforeunload = function (e){....};
juber.mulani77 - Were you
Created by
Ron Nelson
in
Contact Center
08-22-2016
08-22-2016
juber.mulani77 - Were you able to solve the issue you were having, if so how?
Re: Accessing internet/cloud web services
Created by
Ron Nelson
in
Contact Center
06-21-2016
06-21-2016
This sounds like a good use case for an XML or API gateway. I especially could see this in calling w...
CVP 10.5 / 11 and Nuance 10
Created by
Ron Nelson
in
Contact Center
06-21-2016
06-21-2016
In our current set of grammars on CVP 10.5, we are using an application parameter grammar at the fir...
Deepak and iptuser55 this
Created by
Ron Nelson
in
Contact Center
06-15-2016
06-15-2016
Deepak and iptuser55 this still may not work for a couple reasons. 1) if you're using Finesse in htt...
Cisco Finesse agent - team
Created by
Ron Nelson
in
Unified Communications Infrastructure
04-13-2016
04-13-2016
I'm working on developing a set of cisco gadgets and coming up with my own utility javascript functi...
I'm not as familiar with the
Created by
Ron Nelson
in
Contact Center
12-16-2015
12-16-2015
I'm not as familiar with the uccx side of things. When this has happened to us (vxml apps) it's beca...
Re: Change Size of Finesse Tabs
Created by
Ron Nelson
in
Contact Center
12-09-2015
12-09-2015
The tabs aren't resizable, but the previous answer is not accurate. The tabs are set by the length o...
Re: Finesse- Marquee Messages
Created by
Ron Nelson
in
Contact Center
12-09-2015
12-09-2015
Robert - I've experimented and have working examples of what are called mini messages in the open so...
Oauth
Created by
Ron Nelson
in
Contact Center
11-25-2015
11-25-2015
Has anyone built a gadget for finesse using a signed request? Can anyone provide an example of XML c...
Re: CVP 10.5 SAB
Created by
Ron Nelson
in
Developer General Discussions
11-19-2015
11-19-2015
Mohan -As you move to cvp 11, don't you think there's a good chance this will break? I believe the l...
Re: CVP 10.5 SAB
Created by
Ron Nelson
in
Developer General Discussions
11-17-2015
11-17-2015
There is not a solution going forward for this. From the looks of it, we can no longer complete auto...
There is a sample gadget for
Created by
Ron Nelson
in
Contact Center
11-13-2015
11-13-2015
There is a sample gadget for doing just this over at the finesse devnet site.
I have not tried it yet. I
Created by
Ron Nelson
in
Contact Center
11-13-2015
11-13-2015
I have not tried it yet. I would think someone would need to develop a maven plugin for the cisco en...
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Public Statistics
Date Registered
07-10-2013
02:22 PM
Date Last Visited
06-27-2018
12:18 AM
Total Messages Posted
34
Total Helpful Votes Received
7
Helpful Votes Given To
User
Helpful Count
denizcaglar
2
janinegraves
5
Daniel Inbaraj
1
ewindgat
2
See all >
Helpful Votes From
User
Helpful Count
Daniel Inbaraj
1
Michael Miu
1
Laith Ibrahim
5
See all >