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Ron Nelson
‎06-27-2018
Contributor
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1 Accepted Solution
1 Helpful Vote
10 Replies
20 Replies
10 Helpful Vote
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Member since ‎07-10-2013
34
Posts
7
Helpful
3
Solutions

Re: Retain Call Variable values when agent accidentally closes Finesse browser

Created by in Contact Center
10-12-2016
10-12-2016
Developers should be careful when storing those items in localStorage. Ensure they do not contain an...

Re: Logout or Browser close event in Finesse gadget

Created by in Collaboration Documents
10-12-2016
10-12-2016
You can also register an event for beforeunload.window.onbeforeunload = function (e){....};

juber.mulani77 - Were you

Created by in Contact Center
08-22-2016
08-22-2016
juber.mulani77 - Were you able to solve the issue you were having, if so how?

Re: Accessing internet/cloud web services

Created by in Contact Center
06-21-2016
06-21-2016
This sounds like a good use case for an XML or API gateway. I especially could see this in calling w...

CVP 10.5 / 11 and Nuance 10

Created by in Contact Center
06-21-2016
06-21-2016
In our current set of grammars on CVP 10.5, we are using an application parameter grammar at the fir...

Deepak and iptuser55 this

Created by in Contact Center
06-15-2016
06-15-2016
Deepak and iptuser55 this still may not work for a couple reasons. 1) if you're using Finesse in htt...

Cisco Finesse agent - team

Created by in Unified Communications Infrastructure
04-13-2016
04-13-2016
I'm working on developing a set of cisco gadgets and coming up with my own utility javascript functi...

I'm not as familiar with the

Created by in Contact Center
12-16-2015
12-16-2015
I'm not as familiar with the uccx side of things. When this has happened to us (vxml apps) it's beca...

Re: Change Size of Finesse Tabs

Created by in Contact Center
12-09-2015
12-09-2015
The tabs aren't resizable, but the previous answer is not accurate. The tabs are set by the length o...

Re: Finesse- Marquee Messages

Created by in Contact Center
12-09-2015
12-09-2015
Robert - I've experimented and have working examples of what are called mini messages in the open so...

Oauth

Created by in Contact Center
11-25-2015
11-25-2015
Has anyone built a gadget for finesse using a signed request? Can anyone provide an example of XML c...

Re: CVP 10.5 SAB

Created by in Developer General Discussions
11-19-2015
11-19-2015
Mohan -As you move to cvp 11, don't you think there's a good chance this will break? I believe the l...

Re: CVP 10.5 SAB

Created by in Developer General Discussions
11-17-2015
11-17-2015
There is not a solution going forward for this. From the looks of it, we can no longer complete auto...

There is a sample gadget for

Created by in Contact Center
11-13-2015
11-13-2015
There is a sample gadget for doing just this over at the finesse devnet site.

I have not tried it yet. I

Created by in Contact Center
11-13-2015
11-13-2015
I have not tried it yet. I would think someone would need to develop a maven plugin for the cisco en...
Public Statistics
Date Registered ‎07-10-2013 02:22 PM
Date Last Visited ‎06-27-2018 12:18 AM
Total Messages Posted 34
Total Helpful Votes Received 7
Helpful Votes Given To
Helpful Votes From