Hello, I have an app that conferences several calls together on one CTI port. I have a CTI port with 2 calls conferenced. When this CTI port answers a third call (from a transfer), the terminal connection state goes to HELD. An attempt to con...
Hello, I have an application which uses several CTI ports to transfer calls to one main CTI port which handles conferencing them all together. In the event of a conference failure, I would like to inform the user that a failure has occured in the f...
Hello, Seeing strange behavior when using the JtapiTestTool. I am trying to perform a basic call. However, there is no terminal present to answer the call. This happens when I run the tool on both Mac and linux. Also, I get popups that mention ...
Hello, Question for the JTAPI masters: Is there a way to retrieve the original address when there are several CTI ports chained together via Call Forwarding?Example:CTI x (Line 1 - "111")Forward unregistered Internal/External set to "222"CTI y (Line...
Hello, Question: Can I retrieve the original address when I have a series of CTI ports chained together for call forwarding?Example:CTI x (Line 1 - "111")Forward Unregistered Internal set to "222"CTI y (Line 1 - "222")Forward Unregistered Internal s...
Gentlemen, Thank you for your replies. Silly me. I figured out my problem. There were no terminal observers set up to listen on the main CTI port (the one receiving the transferred calls.). I was only seeing call control events. I was not see...
Hi Mohan,Thanks for the quick response. The new jar works much better. I can now see a terminal and answer the call. However, the call doesn't stay up long. About 12 seconds later, the call drops. Not sure what is going on here. Attached are 2 ...