I have multiple Cisco TSP instances setup on the machine. Each Cisco TSP instance has been setup to hook up with a different Cisco CTI Manager. My application uses TAPI to monitor CTI devices. There are arround 3000 devices spread across Cisco TSP in...

Hello team,I use Cisco TSP via TAPI to monitor Cisco IP Phones and CSF devices for 3rd party call control. I have a requirement to provide a mechanism to mute/unmute the phone, CSF device/Cisco Jabber desktop client application. I see Cisco TSP provi...

Hello team,I use Cisco TSP via TAPI to monitor Cisco IP Phones and CSF devices for 3rd party call control. I have a requirement to provide a mechanism to mute/unmute the phone, CSF device/Cisco Jabber desktop client application. I see Cisco TSP provi...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am parking a call using undirected call parking feature. When Call Park Reversion Timer expires and the parked call comes back and rings on the extension I...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am monitoring softphone (Cisco Unified Client Services Framework) via Cisco TSP (TAPI). This soft phone is linked with my end user who is using Cisco Jabbe...