Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi, Guys,I have problem to parse the Agent State Event(MessageType = 30)the first problem is there are float tag that not match the document.after I read all the fix part, according to the document, the first float tag should be CtiClientSignature wh...
Hi, Guys,I have made QUERY_AGENT_STATISTICS_REQ command working.but I have stuck in making the QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ work.both request I am able to send the OPEN_REQ and get a success OPEN_CONF, but then after I send the QUER...
Hemant, thank you for replyyes, my code have the terminal null for the string, I have no problem of the string field.for the duration field, I know the document is saying it should be uint, but when I testing, I found it actually is a ushort.
Hi, Hemant,thank you for your reply.I will post the code at here to show what the problem I encountered.here is the parsing of AgentStateEventMessage, it have problem of the float fields protected ResponseMessage doParse() { AgentStateEventMessage ...
actually the response error code 10 mean The calling device is not authorized for the service.I am running the test app in my pc, need I add my pc be able to call the service?
I have try finessejs 10 today, I found the document is really not good, there are a new config required for the finesse.clientservices.ClientServices.init(Config), that is localhostPort, I do not see any words mentioned in the js doc, I have to look ...
