About kazspinsci

kazspinsci · 06-09-2015

Hi, Guys,I have problem to parse the Agent State Event(MessageType = 30)the first problem is there are float tag that not match the document.after I read all the fix part, according to the document, the first float tag should be CtiClientSignature wh...

kazspinsci · 05-21-2015

Hi, Guys,I have made QUERY_AGENT_STATISTICS_REQ command working.but I have stuck in making the QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ work.both request I am able to send the OPEN_REQ and get a success OPEN_CONF, but then after I send the QUER...

kazspinsci · 06-18-2015

Hemant, thank you for replyyes, my code have the terminal null for the string, I have no problem of the string field.for the duration field, I know the document is saying it should be uint, but when I testing, I found it actually is a ushort.

kazspinsci · 06-12-2015

Hi, Hemant,thank you for your reply.I will post the code at here to show what the problem I encountered.here is the parsing of AgentStateEventMessage, it have problem of the float fields protected ResponseMessage doParse() { AgentStateEventMessage ...

kazspinsci · 06-01-2015

hi, there, thank you, I have make it work, the problem is I used a wrong float tag for agentId.

kazspinsci · 05-21-2015

actually the response error code 10 mean The calling device is not authorized for the service.I am running the test app in my pc, need I add my pc be able to call the service?

kazspinsci · 07-10-2014

I have try finessejs 10 today, I found the document is really not good, there are a new config required for the finesse.clientservices.ClientServices.init(Config), that is localhostPort, I do not see any words mentioned in the js doc, I have to look ...

Member Since	‎07-07-2014 07:39 PM
Date Last Visited	‎07-19-2018 04:25 AM
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Agent State Event, Float Tag not correct,and skill is always null

problem of QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ

Re: Agent State Event, Float Tag not correct,and skill is always null

Re: Agent State Event, Float Tag not correct,and skill is always null

Re: problem of QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ

Re: problem of QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ

Re: UCCX 10 & Finesse