Okechi Awujo
Member since ‎07-11-2006

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  • 59 Posts
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I configured mobile agent on UCCE/Finesse, agents can log in ok and take calls. However i can not get the calls to be recorded. i configured call recording on the DN of the LCP  ( see attached) any help will be appreciated 
Hi All, Any help will be appreciated .. I configured a mobile agent for UCCE  as detailed in this document..  Configuring Mobile Agent . Tried to log into finesse, I get " A generic sign-in error has occurred (Error Code Generic Error)" see attached ...
Hi GuysWondering if anyone has come accross this.. I have just installed J4W 10.5.2, the presence / IM works fine however the soft phone doesn't  register.  it comes up with error.. Connection error. Ensure the server information in the Phone Service...
  Uccx version  8.0.2CUCM Version  8.0Issue: For the past couple of weeks i have noticed that when new users are added to CUCM via LDAP, new users can login ok on EM but when logging to CAD get "The password specied is Invalid"I have reset the Cisco ...
Hi GuysI am having some issues with MWI on unity 8. (CUCM Version 8.0) They dont come on or off .. however the email notification works fine.. in  the windows  event viewer i get  a CiscoUnity_Notifier :    Failed to set message waiting lamp for user...
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Member Since ‎07-11-2006 11:40 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 59
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