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Hi all,We have several customer that are requesting to have the ability for their agents to see the current time in an state, for example: Talking, Not Ready, Ready.. etc.This is because they get paid for comply with the times in their contract but i...
Hi,I have a customer that wants to increase the size of the team performancegadget, they have several teams with several agents within it and wants to seeon one sample screen all the agents and their states.We have put the team performance in a singl...
Hi all,I am trying to upgrade a MeetingPlace AppServer in standalone mode from the release 8.0.1.3 to the release 8.0.2.2 but when I run the upgrade file after the version validation I get and DNS error saying that the validation fails trying to reso...
Great instructive.I've tested the feature but there is a must that it need to have. There is not way to bulk add a directory group to a bunch of users or enterprise wide. First when the users requested this feature was thinking in simplify the Jabber...
I am using on the UCM this version 10.5.2.12900-14 and in the IM and Presence this one 10.5.1.10000-9.I have downgraded to version 8.5.1 on the Expressway and all is working fine. There is not problem with other Expressway functionalities (B2B calls)...
I'm having this exact problem after upgrade from 8.5.1 to 8.5.3. The users are getting the invalid username or password.I will try to downgrade to version 8.5.1.2015-06-23T18:07:35-04:00edgeconfigprovisioning: Level="WARNING" Service="ECS" Detail="Re...
