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One of the configuration required on the gateways that interact with CVP is the 987654 work around.Play Media and Play Data IOS VXML templates, contain a "dummy" transfer to 987654 that is meant to fail. However,it is possible that the gateway conta...
Hi Geoff,You may try posting your question to the Cisco Developer Network forum for greater visibility at: http://developer.cisco.com/web/cdc/forums?src=/forums/category.jspa Thanks,Hitesh
I am not sure what you mean by this:"10. CVP has a static route on 1000003* to send the call to the CVP Call Server"I believe what you may be missing is the DNIS or DNIS Range under the ICM tab on the CVP server (via OAMP). The DNIS 1000003 should be...
CVP 8.x SRND has it documented: Page 19" A Unified CVP server can, optionally, be part of the enterprise domain."http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/8x/cvp8xsrnd.pdfThanks,Hitesh PatelT...
