About hiteshpa

hiteshpa · 07-23-2010

One of the configuration required on the gateways that interact with CVP is the 987654 work around.Play Media and Play Data IOS VXML templates, contain a "dummy" transfer to 987654 that is meant to fail. However,it is possible that the gateway conta...

hiteshpa · 06-16-2017

Excellent video, Steve. Thank you.

hiteshpa · 02-24-2011

Hi Geoff,You may try posting your question to the Cisco Developer Network forum for greater visibility at: http://developer.cisco.com/web/cdc/forums?src=/forums/category.jspa Thanks,Hitesh

hiteshpa · 02-04-2011

I am not sure what you mean by this:"10. CVP has a static route on 1000003* to send the call to the CVP Call Server"I believe what you may be missing is the DNIS or DNIS Range under the ICM tab on the CVP server (via OAMP). The DNIS 1000003 should be...

hiteshpa · 01-25-2011

CVP 8.x SRND has it documented: Page 19" A Unified CVP server can, optionally, be part of the enterprise domain."http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/8x/cvp8xsrnd.pdfThanks,Hitesh PatelT...

hiteshpa · 01-13-2011

That URL only works on CVP Call server and reporting server. It will not work on a standalone VXML server.

Member Since	‎07-11-2006 05:10 AM
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What is the 987654 work around in CVP deployments and why is it needed?

Excellent video, Steve. Thank

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