Would like to know the process for creating an outbound dailer that would allow UCCX to call customer when Warranty is about to expire. I am sure there is scripting involved but wanted to know if this is possible.
I would like to know how to do bulk administration to integrate users with Outlook Mailbox into Unity Connections? Is there a CSV file that will do that and where can I find it. Users are trying to automate the process of having users create the ma...