About George Thomas

George Thomas · 02-16-2017

I have a 3rd party website embedded into Cisco Finesse as a gadget. This website has phone numbers on it, is it possible to provide click to call functionality from within this webapp gadget?

George Thomas · 10-21-2016

Hello,Is IPPS supported for 7800/8800 series devices? I don't see any documentation updates after 2013. If its still supported, do we use the same schema as the 7900s?Thanks in advance!

George Thomas · 10-19-2016

Is it possible to display CUIC Live Data reports on a 78XX/88XX series phone?Use case: Agents want to see queue status on phone and FIPPA doesnt provide that info yet. Any ideas are welcome!

George Thomas · 10-02-2016

Hello, Is it possible to suppress the confirmation emails that are being sent out by TMSXE? Thanks in advance! George

George Thomas · 09-30-2016

Hello,Is it possible to set PMR PINs using APIs?Thanks in advance!

George Thomas · 06-06-2018

Not sure if its locale related but I was able to click through it twice and it gets removed.

George Thomas · 04-12-2018

You invite the bot to the space just like you would with any other bot/person.

George Thomas · 11-29-2017

I would look at https://teamtv.io/ and see if that meets your requirements.

George Thomas · 11-10-2017

It looks like you are trying to register it directly to Spark..ie. in this case call control will be Spark (instead of CUCM) and DID will be provided by Cisco. In this case, you would need a C(1-3) license for it to work. Last I checked, CUWP didnt p...

George Thomas · 11-08-2017

In a standards based video environment, the infrastructure goes through and queries the DNS SRV records pertaining to SIP/H323 to find the destination and route the call as needed. One of the SRV records that is queried is what I mentioned above. In...

Member Since	‎02-08-2008 11:39 AM
Date Last Visited	‎05-24-2020 11:43 AM
Posts	2,258
Total Helpful Votes Received	1083

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Click to call from an iFrame

IPPS for 7800/8800 series devices

CUIC Live Reports displayed on 78XX series phone

TMSXE confirmation emails

PMR Pin

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