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George Thomas
Member since
02-08-2008
Advocate
Working with Cisco Partners for the last 7 years, primarily focused on Voice and do RS as well.
2256
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1050
Helpful
237
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Created by
George Thomas
in Collaboration Blogs
in Collaboration Blogs
10-26-2017
06:00 PM
10-26-2017
06:00 PM
Is there an updated report catalog for CUIC 11.5 showing some sample reports in the New UI?
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02-20-2017
02:31 PM
Has anyone figured out how to get Click to dial working from an embedded webpage within a gadget in Finesse?
Thanks in advance!
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Labels:
02-16-2017
01:26 PM
Thanks Denise! That helps! We are replacing CAD for a customer and they used the Click to dial functionality from within the app to call out from the same website and was wondering if this is something that can be replicated in Finesse. It looks like, its not an easy option.
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02-16-2017
11:50 AM
Got it, but I wanted to make sure I explained my scenario correctly. I have a webpage with a bunch of phone numbers and this webpage is embedded in Finesse as a gadget (I used Embeddedwebapp gadget provided by Cisco to achieve this). Is it not possible to right click a number from within this webpage (that is configured as a FInesse gadget) and call out using the Finesse app?
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02-16-2017
11:34 AM
Thanks Denise. Does that mean the webpage that is configured as a gadget cannot communicate to the Callcontrol gadget?
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02-16-2017
11:07 AM
I have a 3rd party website embedded into Cisco Finesse as a gadget. This website has phone numbers on it, is it possible to provide click to call functionality from within this webapp gadget?
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Created by
George Thomas
in Audio and Video Endpoints
in Audio and Video Endpoints
10-21-2016
02:00 PM
10-21-2016
02:00 PM
Hello, Is IPPS supported for 7800/8800 series devices? I don't see any documentation updates after 2013. If its still supported, do we use the same schema as the 7900s? Thanks in advance!
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Created by
George Thomas
in Contact Center
in Contact Center
10-19-2016
06:42 PM
10-19-2016
06:42 PM
Is it possible to display CUIC Live Data reports on a 78XX/88XX series phone? Use case: Agents want to see queue status on phone and FIPPA doesnt provide that info yet. Any ideas are welcome!
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Created by
George Thomas
in IP Telephony and Phones
in IP Telephony and Phones
10-03-2016
01:53 PM
10-03-2016
01:53 PM
Yep it will work with CUCM 8.6.2. The data sheet pretty much calls this out
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09-30-2016
06:14 PM
Hello, Is it possible to set PMR PINs using APIs? Thanks in advance!
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Created by
George Thomas
in Audio and Video Endpoints
in Audio and Video Endpoints
02-15-2016
09:21 PM
02-15-2016
09:21 PM
Hello, Has anyone been able to export contact lists for Webex messenger users? We are in the process of migrating Webex messenger domains and was wondering if anyone has been able to migrate Webex contact lists. Thanks, George
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Created by
George Thomas
in Other Collaboration Subjects
in Other Collaboration Subjects
02-15-2016
06:17 PM
02-15-2016
06:17 PM
Hello,
Has anyone been able to migrate contact lists between Webex messenger domains?
Or has anyone figured out how to get contact lists into an XML file from WebEx messenger?
Thanks,
George
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Created by
George Thomas
in Collaboration Applications
06-06-2018 05:01 PM
06-06-2018 05:01 PM
Not sure if its locale related but I was able to click through it twice
and it gets removed.
Created by
George Thomas
in Collaboration Applications
11-29-2017 09:30 AM
11-29-2017 09:30 AM
I would look at https://teamtv.io/ and see if that meets your
requirements.
Created by
George Thomas
in Collaboration Applications
11-10-2017 12:54 PM
11-10-2017 12:54 PM
It looks like you are trying to register it directly to Spark..ie. in
this case call control will be...
Created by
George Thomas
in Collaboration Applications
11-08-2017 04:16 PM
11-08-2017 04:16 PM
In a standards based video environment, the infrastructure goes through
and queries the DNS SRV reco...
Created by
George Thomas
in Collaboration Applications
11-08-2017 03:49 PM
11-08-2017 03:49 PM
In this case, a SRV record is used. The SRV record used would be
_sips._tcp..call.ciscospark.com.
10-26-2017 06:00 PM
Is there an updated report catalog for CUIC 11.5 showing some sample
reports in the New UI?
Created by
George Thomas
in Collaboration Applications
07-07-2017 02:35 PM
07-07-2017 02:35 PM
This is something that your org administrator would have to do.
07-07-2017 02:34 PM
You could add the Eurl bot (eurl@sparkbot.io) to the space and that will
give you a URL that users c...
Created by
George Thomas
in Collaboration Applications
07-06-2017 09:10 AM
07-06-2017 09:10 AM
To assign someone else as a moderator, only a moderator can do it. Are
you a moderator for that spac...
05-30-2017 01:58 PM
If you want a way for people to join a space, take a look at the "Eurl"
bot. (eurl@sparkbot.io).
05-30-2017 01:41 PM
If its a space with more than one participant, if you click on the
"Waffle" icon on top right, selec...
Created by
George Thomas
in TelePresence and Video Infrastructure
05-15-2017 09:34 AM
05-15-2017 09:34 AM
Have you looked at the SIP logs? Are you seeing a 504 Server time-out?
If yes, do you have the Expre...
Public Statistics
| Date Registered | 02-08-2008 11:39 AM |
| Date Last Visited | 02-14-2019 12:49 PM |
| Total Messages Posted | 2,256 |
| Total Helpful Votes Received | 1050 |
Helpful Votes Given To
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Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
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| 5 | |
| 5 |
Awards
Community Spotlight Award
Members Choice
Community Spotlight Award
Questions Answered August 2014
Community Spotlight Award
Mobile User, December 2014
Community Spotlight Award
Questions Answered August 2013
