I'm using Unity Connection 7.1.2.  I was trying to record names with PCA (or UC Admin) web page.  I specified the phone and play/record device.  However, when I click on the record button, nothing happens.I've read the following link, but couldn't fi...

I was trying to set up MWI on CUE/CME integration.  However, whenever I left a message, CUE will call the phone's DN for two rings but not lighting up the LED.Here's the config on CMEephone-dn 8number 1998....mwi onephone-dn 9number 1999....mwi offOn...

I'm using the native Attendant Console on CUCM 7.1.2.  Information as below:Hunt Pilot: 5500Member: 5001, 1001Calling party: 5002Time: 02/07 18:06:58Symptom:1) If I have "Queuing Enable" option checked, caller heard music.2) If I have "Queuing Enable...

I was testing B-ACD on CME 7.1.  The call flow should be:1) caller calls pilot point 35002) caller hears welcome prompt3) caller press 2 to go to hunt-group 32104) caller press 0 to go to extension 3002 The symptom was: B-ACD didn't play welcome prom...