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Hello,I have something weird with a voicemail. I searched for a solution and I finally had to change the DN. I would like to fix it because I know I'll have reassign this DN eventually.I created a DN # 13005. When I test the BV with *13005, it instan...
In our business, our phone are mainly in the pattern 13XXX, 14XXX, 15XXX, 16XXX I added some extension in the 172XX for Hunt Pilot When something is calling from outside, everything is fine. From inside, if they dial all the 5 numbers, it works, but ...
Hello, This occured oftenly, I know how to fix it in the unity console but I would like to know how a user can manually do it on his/her phone. Sometimes, I have someone telling me that if someone call from an external number, it goes directly to voi...
Sometime, a client told us he called at a specific time and everyone was disconnected from the Cisco Agent Desktop.
How can I track the call from CDR ?
I checked for the UCCX extension, 89000 and the only calls listed are those that has been tra...
At my office we started using the CIPC. I wanted to see if there's an updated version of this and I come to a page saying it's EOL and not supported anymore.
Is there another Cisco Softphone application instead of CIPC ?
The account that has the problem (13005) has been deleted and I still have the problem...Calling from any phone the extension *13005 falls directly in voicemail, but the recorded message is saved in our own voicemail.In CUCM, there's the "Route Plan ...
I'm sorry but I can't seem to find what I want. I want to have the place where the 13XXX, 14XXX and 15XXX has been configured to add the same config for 17XXX.The Route Plan Report show me the list of allocated DN.
