Hi folks, I'm going mad here. Some of our remote agents have started getting a continued beep in their headsets while waiting for a call.  And for the life of me, I cannot remember how to switch this off. Can someone remember the setting (assuming it...

Hello,  I'm trying to find out in simple terms what the capacity is on peripheral gateways for devices (hardware phones / CTI route points) which have been added to the JTAPI application user in CUCM and are monitored / controlled by a peripheral gat...

Good morning / afternoon / evening, I've a couple of questions regarding a UCCE HDS registry key and the recovery key table in the logger. 1) What does the registry key "HKEY_LOCAL_MACHINE<SOFTWARE<Cisco Systems, Inc.\ICM\{Instance Name}\Distributor\...