Hi,
is it possible to share Finesse sso access token between desktop and its gadgets? Auto-refreshing access token is responsibility of finesse desktop itself and when some gadgets are also SSO is there option how these gadgets can receive notificati...
Hi,is there some option how to monitor SCCP (STCAPP) ports on the voice gateway (VGxxx) through SNMP??Option on the ISR4k,29xx,39xx is EEM with custom MIB, but VGxx does not support custom MIB :-( thanksTomas
Hi,I have a question about live data API which should have been available on UCCE 12.x but its not. Is there some roadmap and timeline when this API will be there?? We would like to run parametrized livedata CUIC permalinks reports externally and so ...
Hi all,
CUIC real time and historical reports could be run as parametrized (means filtered by team od by CL,VL) permalinks from any browser outside of the CUIC or native Finesse gadget, but is there some option how to do this with LiveData reports?? ...
Good morning all,
we are using IP-IVR with G711U and we will have to change codec to G711A due to our SIP provider will discontinue to supporting U-law codec. All of our prompts on the IVR are on this U-law codec so we thought that we will have to tr...
Great doc!Is it possible to use/configure OAuth just for MRA and also for jabber and 78xx phones with CUCM 12.5.1? We dont want to use Oauth internally because we dont want to use encrypted media internally. I saw some cisco presentation when this wa...
We are using IVR 11.6 and yes its part of the UCCE. So far we are using U-law and all our prompts on the IVR are on this format.
Codec configured on the CUBE dial-peer pointing to the CUCM is just with A-law so when I tried a call I thought that CUCM...